Welcome to the Cabinet Trade FAQs page of Cabinet Trade! We are a leading provider of flat pack and custom-built cabinet solutions, delivering convenience, quality, and style to your living spaces. This FAQs page is designed to answer all your questions about our products, assembly processes, customer services, and more. Explore you to discover how we make it easy for you to create the perfect cabinet solution!
Assembly & Installation
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Do I need to be a trade professional to assemble Cabinet Trade cabinets?
No trade qualifications are required, though basic woodworking skills are helpful. Always hire licensed professionals for plumbing or electrical work. Check our Assembly Guide for detailed instructions.
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Will I need to cut any parts after delivery?
Generally, no cutting is needed. However, end panels and kickboards are supplied slightly oversized to allow trimming for uneven walls or floors, ensuring a perfect fit.
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How do I attach kickboards to my cabinets?
To attach kickboards:
1. Position the kickboard flush against cabinet legs.
2. Measure from the cabinet’s front edge to the kickboard.
3. Add half the kickboard thickness (e.g., 8mm for a 16mm board) to find the drilling point.
4. Mark and drill pilot holes on the cabinet’s bottom panel.
5. Secure the kickboard with screws. Full details are in our Kickboard Installation Guide. -
How can I ensure my cabinets fit my space?
Accurately measure your space and double-check specifications when ordering. Using filler strips or void gaps provides flexibility for installation. Learn more at our Space Planning Guide.
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What tools are needed to assemble Cabinet Trade cabinets?
Basic tools like a drill, screwdriver, and measuring tape are sufficient. No advanced tools are required, but some DIY experience helps. See our Tools Guide for a complete list.
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Are there instructional videos or tutorials available for assembling cabinets?
Yes, we provide a range of instructional videos and step-by-step tutorials on our website to guide you through the assembly process. Visit our Video Tutorials Page for visual guides on assembling cabinets, attaching kickboards, and more.
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What should I do if I encounter issues during assembly?
If you face challenges during assembly, refer to our Troubleshooting Guide for common solutions. You can also contact our customer support team via email or phone for personalized assistance. Ensure you have your order number and part labels handy when reaching out.
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Can I hire a professional through Cabinet Trade to assist with installation?
While we don’t directly provide installation services, we can recommend licensed professionals in the Melbourne area to assist with assembly or installation. Contact our support team or visit our Recommended Installers Page for more information.
Benefits
Why choose Cabinet Trade for flat pack cabinets?
Customisation: Design cabinets to any size for kitchens, bathrooms, or offices.
Quality Materials: Made with premium Australian boards from suppliers like Polytec.
Cost Savings: Save on labour by assembling yourself.
Local Manufacturing: Support Melbourne-based businesses and Australian jobs.
Does buying from Cabinet Trade support Australian jobs?
Yes, all cabinets are crafted in Melbourne by local manufacturers, supporting Australian jobs and keeping your project local.
Will my Cabinet Trade kitchen look professionally installed?
With high-quality CNC-cut materials and careful assembly, your kitchen can look as good as a professionally installed one. Follow our guides for best results.
Cabinet Specifications
Are there limitations on cabinet sizes?
You can customise cabinets to any size within the limits of standard board dimensions (typically 1200mm x 2400mm). Some products have minimum width or depth, but our system offers great flexibility.
Can I choose different colours for cabinet carcases?
Yes, both carcases and doors/drawers can be customised with your choice of colours and materials from our range.
What materials are used for cabinet doors?
Our doors are made from high-quality melamine boards, available in various finishes from leading Australian brands like Laminex and Polytec.
Can I have multiple door colours in my kitchen design?
Absolutely! You can select different colours for individual cabinets or sections (e.g., upper vs. base cabinets) via our design tool’s “Change Colour” option. Update all products by adjusting the global colour setting.
Can I add specialized accessories like pull-out shelves, soft-close drawers, or handles to my cabinets?
Yes, Cabinet Trade offers a range of accessories, including pull-out shelves, soft-close drawers, handles, and other internal fittings. You can select these options through our design tool when customizing your cabinets. Check our Accessories Guide for a full list of available options and installation tips.
Can I design cabinets for non-standard spaces, like sloped ceilings or corner areas?
Absolutely! Our design tool allows you to input custom dimensions to accommodate unique spaces, such as sloped ceilings or corner layouts. For complex designs, we recommend consulting our Space Planning Guide or contacting our support team for assistance.
Are there design templates or inspiration ideas available for planning my kitchen?
Yes, our website features a gallery of design templates and inspiration ideas for kitchens, bathrooms, and other spaces. You can also use our interactive design tool to experiment with layouts and visualize your project before ordering.
Material and Sustainability
Are Cabinet Trade’s materials environmentally friendly?
We prioritize sustainability by using premium Australian boards from suppliers like Polytec and Laminex, which adhere to strict environmental standards. Our packaging is designed to minimize waste, and we encourage recycling of materials. Learn more on our Sustainability Page.
Can I choose materials with specific durability or water-resistance properties for bathrooms or laundries?
Yes, we offer moisture-resistant melamine and other durable materials suitable for high-humidity areas like bathrooms and laundries. You can select these options during the customization process. Refer to our Material Guide for details on available finishes and their properties.
What is the lifespan of Cabinet Trade cabinets?
With proper installation and care, our cabinets, made from high-quality Australian materials, are designed to last for decades. Regular maintenance, such as cleaning with non-abrasive products, will ensure their longevity. See our Care and Maintenance Guide for tips.
Delivery & Packaging
How much does delivery cost?
Costs vary based on your distance from our Melbourne facility. For an accurate quote, start a project on our website and review delivery fees at checkout.
Can I pick up my order?
Yes, free pickup is available from our Melbourne workshop. You can also arrange your own courier for collection.
How are Cabinet Trade products packaged?
To reduce costs and waste, components are packed on a pallet and securely wrapped without individual boxes. This ensures eco-friendly, cost-effective delivery. See packaging examples on our Delivery Page.
How do I identify parts for each cabinet?
Each part is labelled with its name and corresponding cabinet number. Refer to our Label Guide PDF for easy sorting.
How long will delivery take?
Delivery typically takes 1-2 weeks from order confirmation, depending on order size and location in Melbourne. Visit our Delivery Page for more details.
Can I track my delivery after it’s dispatched?
Yes, once your order is dispatched, you’ll receive a tracking number and estimated delivery date. You can monitor your delivery status through our website or by contacting our support team.
What should I do if my delivery arrives damaged?
Inspect your delivery upon arrival and report any damage within 48 hours. Take photos of the affected parts and contact our support team with your order number. We’ll arrange replacements for faulty or damaged items as per our Terms and Conditions.
Are there options for express delivery?
Express delivery may be available depending on your location and order size. Contact our support team or check the delivery options at checkout for availability and additional costs.
Getting Started
What should I know before designing my kitchen?
Start with our Getting Started Guide to learn about planning, measuring, and designing your dream kitchen. It covers everything you need to begin.
How do I start my Cabinet Trade project?
Create an account on our website, explore our design tool, and input your specifications. Our step-by-step process makes it easy to design and order your flat pack cabinets.
How can I ensure my measurements are accurate before ordering?
Accurate measurements are crucial for a perfect fit. Use our Measuring Guide, which includes tips on measuring your space and accounting for obstacles like pipes or electrical outlets. We also recommend double-checking your measurements and using our design tool to visualize your layout.
Can I save my project and return to it later?
Yes, by creating an account on our website, you can save your project designs and revisit them at any time before finalizing your order. This feature allows you to refine your specifications and share them with others for feedback.
What happens if I need to modify my order after it’s placed?
As our cabinets are custom-made, modifications after order confirmation may not be possible. However, contact our support team as soon as possible to discuss your options. Refer to our Terms and Conditions for details on order changes.
Returns & Refunds
What is Cabinet Trade’s returns policy?
As our cabinets are custom-made, we cannot offer refunds for change of mind. Double-check your specifications before ordering. For faulty items or errors, refer to our Terms and Conditions.
Is there a cooling-off period?
Since products are custom-made to your specifications, no cooling-off period applies. Ensure all details are correct before finalising your order.
Cost and Value
Are there any discounts for bulk orders or trade professionals?
We offer competitive pricing for bulk orders and trade professionals. Create an account and contact our sales team to discuss your project requirements and potential discounts. Visit our Trade Program Page for more details.
How does the cost of flat pack cabinets compare to pre-assembled cabinets?
Flat pack cabinets from Cabinet Trade are generally more cost-effective than pre-assembled options because you save on labor costs by assembling them yourself. Our high-quality materials ensure you get professional results at a lower price.
Warranty and Aftercare
What warranty does Cabinet Trade offer on its products?
Our cabinets come with a 7-year warranty covering manufacturing defects and material quality. This does not cover damage due to improper installation or misuse. See our Warranty Page for full details.
How do I clean and maintain my cabinets to keep them looking new?
Use a soft, damp cloth with mild detergent to clean your cabinets. Avoid abrasive cleaners or excessive water, especially on melamine surfaces. Our Care and Maintenance Guide provides detailed instructions for keeping your cabinets in top condition.